The resulting four modules take mentors through the skills and behaviours that they will need to demonstrate in their new role.
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The modules included a range of animations, video case studies, storytelling and scenarios. The visual design of the modules was based on animated characters The Prince’s Trust had been given by a supporting organisation.
We had the pleasure of working with the British Heart Foundation to develop three compliance modules covering data handling, IT security and PCI regulations.
The modules focus on practical changes in behaviour to create the biggest impact and use a combination of short stories, games and humour to keep the modules fast paced and interesting.
After a successful launch, we created standalone workbooks for use by volunteers, particularly those working in the retail area who don’t currently have access to the BHF LMS.
These workbooks are visually based on the learning but included custom text relevant to their use as a printable document.
Winner of the Training Journal Awards 2019 not-for-profit programme of the year, this ground-breaking module supports clinicians involved in the diagnosis of autism, as well as members of the public who have been diagnosed, are seeking diagnosis or have a loved one in that position.
We began the project with a content workshop with the National Autistic Society online training team and used Cathy Moore’s Action Mapping process to identify the goal of the module which allowed us to focus on the best approach for the design.
The resulting module includes numerous opportunities for learners to practice their diagnostic skills and learn practical things they can use when working with women and girls during the diagnostic process.
The other key requirement was the need to present clinicians with the moving personal experiences of women and girls. This would ensure that they understood the diversity of the different characteristics of autism, so a correct diagnosis could be made and missed diagnosis avoided. To support this, we used a range of quotes, video testimonials and case studies.
The module was initially hosted on the National Autistic Society’s online learning portal at no cost for the first year. It then became part of their resale offering.
More information about the impact of this module is available in this short video.
