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The Prince’s Trust

Fun and engaging induction for new digital mentors

The resulting four modules take mentors through the skills and behaviours that they will need to demonstrate in their new role.

Topics included:

•   An introduction to The Prince’s Trust
•   Our young people and the challenges they face
•   Working with our young people and the behaviours of a good mentor
•   Safeguarding and your role

The modules included a range of animations, video case studies, storytelling and scenarios. The visual design of the modules was based on animated characters The Prince’s Trust had been given by a supporting organisation. We used this as the basis on which to create a collection of different characters and assets that were then given to The Prince’s Trust for use in future activities. 

We are always interested in working with people who share our values and passion for fun and imaginative learning solutions.

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Cruse Bereavement Care

Working with grief and bereavement

Cruse Bereavement Care is the leading national charity for bereaved people. They provide support, advice and information to people when someone dies. Cruse also provide training and consultancy for external organisations and for those who encounter bereaved people in the course of their work.

We worked with Cruse to design and develop a solution that uses a responsive framework allowing users to access the module when and where they need it.

The module provides emergency personnel with the tools and resources they need to be able to better look after themselves, colleagues and others when confronted with distressing events, particularly when this may potentially be combined with personal bereavement.

Module topics included:

•  How bereavement and grief affect individuals
•  Dealing with loss
•  Grief emergency professionals are more susceptible to, including:
•  Disenfranchised grief
•  PTSD
•  Compassion fatigue
•  Burnout
•  Practice scenarios
•  Self-care

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Cats Protection

VCP at Home

We partnered with Cats Protection to convert their 4-day volunteer management training course into a blended learning programme that included 12 elearning modules, regular live online learning sessions and context specific activities. The resulting programme, VCP at Home, has since been shortlisted for a Training Journal Award 2019 in their Best Use of Technology category.

The VCP at Home programme supports a mix of Cats Protection staff and volunteers responsible for the management of their volunteers. Participants come from a wide range of backgrounds, expertise, knowledge and experience and the programme had to reflect and meet these needs.

After an initial review of their face-to-face programme, we put forward a design for the new blended approach. We then worked with the project team to identify the goal of each section and the best approach to reach this goal. This focused time together allowed the subject experts to develop source materials specifically for the agreed design, essential when building a programme of this size and complexity.

The modules we developed include a range of treatments. This includes the use of a toolkit the learner developed throughout the programme, context-specific scenarios and exercises to allow them to apply their new knowledge.

Topics in the programme include:

•    Volunteering and the law
•    Recruitment planning
•    Attracting the right volunteer
•    Volunteer inductions
•    Managing risk
•    Managing change
•    Conflict and problem solving

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